Access to the Library Portal and its resources requires the use of your University supplied Office365 details. If you use another Office365 service, either a personal account or through your work or other institution, you will need to log out of Office365 with those accounts.
You can work around this limitation by using an alternative browser or incognito mode, which will allow you to be logged into multiple different accounts at the same time.
If you are having any access difficulties, first make sure you are logged into your Office 365 account.
You will use your Arden Office 365 login credentials to access the all the resources available through the Library Portal. If you are unsure of how to access your Arden Office 365 account, you can recover your password by clicking on this link - there is also some guidance on resetting your password here.
If this doesn’t work, or you need any further help accessing resources, please get in touch with the Library team at libraries@arden.ac.uk for assistance.
Most of the items in the Library collection can be downloaded and read offline. The most effective way to view library items offline is to download an Adobe Reader or to use your device's native apps.
eBook Central
eBook Central e-books can be downloaded and viewed offline using Adobe Digital Editions, which is free of charge. Sign up for free here, then download the app from:
Google Play Store
Apple Store
EBSCO
E-books and journals from EBSCO can be downloaded using Adobe Digital Editions (see above). Alternatively, you can download the EBSCO Mobile App:
Perlego
Perlego e-books can be downloaded using the Perlego mobile app (please note that Perlego is not compatible with Adobe Digital Editions):
Most of the e-books in the library collection have no user access restrictions, however there are some titles that are only available to purchase using concurrent access models. This means only a certain number of students can access the book at any one time. We keep a close eye on e-book usage for these titles and will purchase additional licences if required.
If you are unable to access an e-book in the library, please contact libraries@arden.ac.uk
Some of the eBook formats on Perlego don’t feature page numbers due to the way that the book has been created electronically by the publisher for enhanced accessibility (usually this is referred to as EPUB format). If you are using one of these, and wish to reference it in an assignment, we have some guidance in your aligned Referencing Guide:
As a general rule, if your eBook does not have printed page numbers, when referencing books in your work you will need to refer to a chapter/section/paragraph number to correctly identify the passage of text you are using. e.g., Leatherbarrow and Fletcher (2018) state that “HRM as a concept was attractive to many organisations because of its unitary perspective” (chapter 3, para. 2).
For webpages and online newspapers, this detail is not required.
Please note that the Harvard Referencing Guide has recently been updated in line with University policy, and the current version to be used by all students is available on your Subject Guide, all of which are available here.
If you would like further help with referencing, you can book onto one of the specialist Referencing Workshops run by our Academic Skills Tutors – you can find all the details and book your place here.
In some cases, you can copy, paste and print; however the allowable amount varies by publisher. Most of the e-books in EBSCO and eBook Central have a copy, paste and print allowance.
EBSCO:
If you are printing an eBook, up to 100 pages of a title can be printed per user in PDF format. In addition, you can select to save the pages as a PDF file instead of printing them. Availability of copy/paste functionality is determined by the publisher, and that information is presented in the Publisher Permissions information on the detailed record and in the eBook viewer.
eBook Central:
The default allowances are 40% for print and 20% for copy. Publishers may choose to modify these defaults on eBook Central, but typically they do not. eBook Central displays the patron's remaining copy and print allowances for each title when they are signed in.
Perlego:
You can copy and paste up to 10% of each book you’re reading – this limit is to prevent plagiarism and abide by copyright laws. Once you’ve reached your limit, Perlego will let you know. Please remember: you won’t be able to copy and paste any more text from the book once you’ve reached your limit and you can't remove any previous copies, so be mindful about which pieces of text are really important to you.
At the moment, the Perlego copy and paste feature is not available on Chrome for iOS devices.
The Library Catalogue is tested with a range of screen readers to ensure its compatibility. The following guide provides tips for navigating using the major screen readers NVDA (Windows), JAWS (Windows) and VoiceOver (Mac OS):
Accessibility Navigation Guide
PDF content will often be more readable and more easily navigated by screen readers when it is displayed directly in Adobe Reader. For PDF documents, download them to your computer and open them in Adobe Reader or Adobe Acrobat.
If you require assistance with accessing any of the items found in the library collection, please get in touch with your student support advisor or contact the library: libraries@arden.ac.uk
If you had items previously saved to your EBSCO or eBook Central folders and you would like to retain these for use in the new Library Portal, please follow the steps below for each platform or contact libraries@arden.ac.uk for assistance.
eBook Central (ProQuest)
You will need to submit a case with the eBook Central support team to retrieve the items on your bookshelf - please follow this link which will guide you through the process.
EBSCO
Instructions for merging your EBSCO accounts are here.
Our library platform is available to all students to search freely and without needing any login details. You will be able to save items to a personal folder to revisit later, as well as download offline copies and bookmark individual items.
Separate to the Library, Perlego also has a feature to view your saved books (“favourites”) by going to “My Library” in the top right-hand corner once logged into your account. You can also curate “Reading Lists” to group your favourites together, which will show in “My Library” as well.
All of our Subject Guides have links down the right-hand side, which will take you to a specific list of the key texts for your course.
Your key texts will also be listed in your module resources on iLearn, at the bottom of your lesson list for each module.
Unfortunately, we don’t currently have an inter-library loan service in place, although it is one of the services we’re hoping to develop in future. In the meantime, utilising open access resources is a good way of gaining access to items outside of the Arden collections.
You can install the Unpaywall free browser extension which will tell you if an article you’re searching for is open access. Alternatively, you can search Google Scholar for articles.
If you’d like to make a suggestion for something we don’t currently have in our library collection, you can email our Assistant Librarians: libraries@arden.ac.uk They will then look into whether we can obtain a copy, or find a suitable alternative resource for you.
If you’re struggling with the library website or library search, or you can’t find the resource you’re looking for, please contact our friendly Assistant Librarians for help: libraries@arden.ac.uk
If you need help with your academic study skills, or would like to book a slot with one of our experienced Academic Skills Tutors, you can find more information and available workshops here, or you can email: study-skills@arden.ac.uk
You can install the LibKey Nomad browser extension which will tell you if an article you’re searching for is open access or available in Arden’s Library collection. Instructions on how to do this are here. Alternatively you can search Google Scholar for open access articles - for more information and tips on using Google Scholar, you can use this Google Scholar Guide.
Unfortunately, Arden does not have access to the SCONUL reciprocal use scheme. However, many university libraries allow you to register and visit outside of the scheme, so it’s best to contact the library closest to you and see what access they allow. Public libraries also offer access to some academic resources on site.
Many of the legal deposit libraries (which are entitled to request a copy of everything published in the United Kingdom) are also available to access free of charge. Please see details for each below:
We would like our students to feel comfortable using all of our library resources, so if you have a particular learning need and require an accessible format, please let us know so we can help: libraries@arden.ac.uk
Our Arden University Student Support team are also always on hand to help students with any accessibility or learning needs. You can contact Student Support by email: studentsupport@arden.ac.uk or by phone: +44 (0) 2476515700
Our library partners at Perlego are working hard to continuously improve their accessibility and customisation features for all students. To find out more about how to use some of their existing accessibility features, please see their Customisation & Accessibility page: https://help.perlego.com/en/articles/4494952-customisation-and-accessibility
There are also different organisations within the UK that provide resources in different accessible formats for free. These are listed below with a link to their website:
Please note: if you are interested in any of the RNIB services, you may be eligible for a student account through Arden University, so please contact libraries@arden.ac.uk to enquire with us.
Westlaw UK contains the fully consolidated full text of Acts since 1267 and selected Statutory Instruments since 1948. Legislation Compare allows the user to easily view historic and prospective versions of legislation and compare them. Annotations are available for most recent legislation and more are being added for earlier legislation on an on-going basis. Provision information provides analysis and links to case law, commentary, and journals.
Click here to access Westlaw UK.
Legislation.gov.uk carries most (but not all) types of legislation and their accompanying explanatory documents. In some cases, only the original published (as enacted) version is available.
Click here to access Legislaton.gov.uk.
Westlaw UK is one of the major databases for case law, legislation, and commentary. It has the full text of the official Law Reports series and contains material dating back to 1220 via the English Reports. Westlaw UK also provides a ‘case analysis’ document for UK cases providing information about the case, where it has been judicially considered and links to relevant legislation and commentary. It also provides access to European cases and international case law.
Click here to access Westlaw UK
The British & Irish Legal Information Institute (BAILII) contains British and Irish case law and legislation, European Union case law, Law Commission reports, and other law-related British and Irish materials. BAILII is a free service and useful to explore; however, it may not be as up to date or accurate as Westlaw UK.
Click here to access BAILII
Westlaw International provides access to cases, legislation and journals from non UK jurisdictions including Australia, Canada, European Union, Hong Kong, Korea and more.
Click here to access Westlaw International
The World Legal Information Institute (WorldLII) provides free, independent and non-profit access to worldwide law including a country by country listing (for constitutions, cases and legislation etc.)
Click here to access WorldLII
Business Source Ultimate is EBSCO’s premier database provided for Business students, offering a wealth of peer-reviewed, full-text journals and other resources. These provide historical information and current trends in business that spark discussion on future developments and changes in the business world. In addition to accessing peer-reviewed full-text journals, students can also access case studies, country economic reports, SWOT analysis, market research reports and company profiles, as well as interviews with executives and analysts.
Click here to access Business Source Ultimate
All students studying Arden’s CMI accredited programmes receive access to Management Direct as part of their CMI membership – Management Direct is the Learning Portal of the Chartered Management Institute (CMI) and provides a range of tools and resources, including checklists, articles, management models and CMI templates.
If your programme offers CMI membership, then the access will be linked via your Subject Guide.
Business Source Ultimate is EBSCO’s premier database provided for Business students, offering a wealth of peer-reviewed, full-text journals and other resources across a global perspective, with thousands of English-language and native-language full-text journals from Asia, Oceania, Europe and Latin America.
Click here to access Business Source Ultimate
IBIS World provides access to thousands of global industry research reports, providing students with the same industry intelligence and tools used by companies around the world.
Click here to access IBIS World
SPSS is a statistical package for social sciences, used by researchers to perform statistical analysis. We provide access to students studying across Psychology and the Social Sciences to support statistical analysis, modelling and survey research tools.
If your programme offers access to SPSS, this will be linked via your Subject Guide.
APA PsycTests is a repository of items associated with psychological measures, scales, surveys, and other instruments essential to the research needs of professionals, students, and educators across the behavioural and social sciences. You can download test instruments directly from the database for use in research and/or teaching.
Each record provides a summary of the construct and users can find information on reliability, validity, and factor analysis when that data is reported in the source document. Records include supplemental information such as datasets, answer keys, scoring sheets, and test manuals, when available.
Click here to access APA PsycTests
Appointments will last approximately 45 minutes.
You are encouraged to meet with your Academic Skills Tutor as many times as you need throughout the course of your studies. They are there to help you to develop your skills as you progress in your programme.
Your Lecturer teaches on your programme of study, sets your coursework and marks your assignments. Your Academic Skills Tutor is there to help you to improve your academic skills. They can provide advice on academic writing, structuring coursework and assignments, using library resources and carrying out research, understanding referencing and avoiding plagiarism.
The Academic Skills Tutors are here to help you to improve your academic skills e.g. academic writing, structuring coursework and assignments, using library resources and carrying out research, understanding referencing and avoiding plagiarism. If you’re unsure about theories, concepts or approaches within your subject it is usually a good idea to check with your lecturer.
The appointment is for yourself only and not others, please encourage fellow students to book their own appointment with an AST so that they can get the necessary support for themselves. They can also book into any of the Optional Workshops that are offered on a daily basis.
Academic Skills Tutors are very happy to support you with your dissertation and can help you with finding appropriate research and the literature review.
For online tutorials, when you book your tutorial you will see a Zoom link in the location of the meeting. This will take you to a meeting with the tutor. For face-to-face tutorials, you will see the physical location of the meeting.
You and your Academic Skills Tutor will discuss which areas of your work you would like to improve. In order to get the most out of your appointment it is important to adequately prepare and allow your Academic Skills Tutor the opportunity to prepare for your session.
To prepare for your appointment:
1. If appropriate, please upload a sample of your work (no more than 500 words), when you book the appointment or send it to study-skills@arden.ac.uk. If possible please try to do this 24 - 48 hours prior to your appointment and ensure it is in a readable format e.g. MS Word.
2. Clearly sate which are you would like to focus on in your tutorial e.g. writing style, structure, referencing, finding resources.
3. If you need assistance with your assignment brief, where possible please send this to the Academic Skills Tutor 24 - 48 hours before your appointment.
Your Academic Skills Tutor will be happy to review your coursework structure and they can provide detailed feedback on small sections of your coursework up to a maximum of two paragraphs however they will not be able to review or proof read a full piece of coursework prior to submission. Their feedback will focus on the structure and style of the assignment rather than the subject content.
Yes, you can receive feedback via an email chat as an alternative to attending a Zoom meeting. Simply let your tutor know this is your preference when you contact them. However, we find it sometimes easier to talk to people directly as you might have questions that arise from the discussion.
Yes. We have availability till 10pm (GMT) on weekdays and on most weekends either Saturday or Sunday 9am – 5pm (GMT).
If you are unable to attend an appointment you have booked, just send an e-mail to study-skills@arden.ac.uk to let us know. Please try to give your tutor at least 24 hours’ notice if you cannot make an appointment and need to reschedule as this will help them to manage their time effectively. If you are delayed, please do your best to let your AST know or e-mail study-skills@arden.ac.uk, this is so they can keep the appointment open for you. Your appointment will then run for the remainder of the allocated 45 minutes. If you wish to book a follow up appointment you can do so via the schedulers on ilearn.
Should you fail to turn up for your appointment without notifying us, the AST will contact you to let you know that the room will be left open for a further 10 minutes before closing altogether at 20 minutes past the scheduled time. If you wish to book a follow up appointment you can do so via the schedulers on ilearn.
We can offer up to two sessions that might focus on one piece of work, but we would not look at the same piece of work for a third time as we feel it is important our advice does not overwhelm your piece of writing. Rather, we are seeking to extend your long-term, transferable skills in writing in an academic style. We hope that as a result you will be able to extend these skills to all of your academic writing while at university.
Academic Skills workshops are delivered throughout the academic year. Go to the ‘Academic Skills Workshop’ tab under the study skills portal to book your place. Once you have booked onto the relevant Academic Skills Workshop you will be able to access the workshop through your calendar on ILearn.
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If you’re struggling with the library website or library search, or you can’t find the resource you’re looking for, please contact our friendly Assistant Librarians for help: libraries@arden.ac.uk
If you need help with your academic study skills, or would like to book a slot with an Academic Skills Tutor, you can find more information and available workshops here, or you can email: study-skills@arden.ac.uk
You can also follow us on Twitter for all the latest Library Service news and updates! @LibraryArden
I’m Toni, I am an Assistant Librarian (Acquisitions & Systems) based remotely. I have worked in Libraries for over 20 years, having worked in both public and NHS libraries for over 10 years. I have a PGDip in Library and Information Management from Sheffield University. I have a passion for Libraries and the role they play in education and the use of new and emerging technology to enhance learning.
Hello, I’m Victoria and I’m one of Arden’s Assistant Librarians, based in Manchester. I’m a Chartered Librarian, with over ten years’ experience working in public and academic libraries, as well as experience working for the Open University, supporting distance-learning students and academics. I’m also an Open University graduate, currently continuing my studies with them as an MA student, so I understand the challenge of organising a busy life around studying, and the importance of having the right books, resources and information available to support your learning. If you need support with anything library-related, I’m always happy to help!
Hi, I'm Liesl and I'm one of Arden's Assistant Librarians, currently based in Leeds. My first degree is in History and I have an MA in Shakespeare Studies. I've been working in schools and academic libraries for the past 4 years. I'm passionate about providing quality library services to everyone and improving accessibility, so if you have any problems, I'm happy to help. In my spare time, I'm an enthusiastic cook and have been slowly perfecting homemade versions of my favourite restaurant meals.
Hi, I’m Becky, and I am one of Arden’s Assistant Librarians, based remotely. I have been working in academic libraries for nearly 5 years, and my aim is to help ensure you have access to high quality library resources that support your studies and that they are easily accessible. I am happy to help with any problems relating to using the library, so don’t hesitate to get in contact.
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Hello, I'm Marketa and I'm one of Arden's Assistant Librarians, based remotely. I started with Arden University as an e-Library & Digital Asset Coordinator in the Academic Resources department, before the new Library Service was launched and I became Assistant Librarian. I studied social science and pedagogy and, despite my field of study, I also have experience working in financial and IT industry-oriented companies. Like many of us on the team, I have experience as a Distance Learning student, so I know that it isn’t easy to combine studying with your job, family, and other obligations. I am here to support you and help you to succeed in your studies!
Hi, I’m Emily and I'm Deputy Head of Library Services (Acquisitions and Systems). I am a Chartered Librarian with more than 18 years’ experience working in senior and managerial roles across academic and public sector library services. Like many of the team, I have also been a distance learning student, studying for an MSc in Information Studies online, and am committed to providing an excellent Library service that delivers seamless access to the resources you need wherever you are studying.
Hello, I’m Trudy Waterton-Duly and I am the Deputy Head of Library Services (Learning and Teaching). I’m a Chartered Librarian with over 20 years’ experience working in academic libraries, and my role at Arden University is leading and managing on all aspects of Academic Skills provision. I’m a great believer in the fact that with the right support, guidance, and encouragement everybody can achieve their academic potential. I also completed my MA Information Services Management whilst working and having my first child, so I fully understand the challenges of studying and juggling all the other commitments that life throws at you. The Academic Skills Team are here to support you and help you through your academic journey at Arden University.
Hi, I’m Jude and I’m Arden’s Director of Library Services. I’ve been working in Libraries for almost 20 years and in Higher Education for 15 years. I studied social sciences at Glasgow University and completed my Masters in Library and Information Science at City University in London as a part time blended learning student - as such, like many in the team, I appreciate the challenges of studying whilst working and fitting in other life commitments. The Library and Academic Skills team are all here to help you as you progress through your studies, so please don’t hesitate to get in touch with any questions you might have along the way. We hope you enjoy your time at Arden and wish you all the best with your studies.
